Every return tracked, from request to decision
Platforms for logistics, returns and transport: a client portal, operations tracked step by step, and websites that bring in bookings.
A return's journey
A return passes through four pairs of hands. All of them see the same status, from the customer to the warehouse.
Show us your workflowThe return request
The customer opens the return themselves, in the portal, with no phone calls.
- In ASAP Reverse
- Client portal
The pickup
The courier collects the parcel and the status changes for everyone.
- In ASAP Reverse
- Status the client can see
The inspection
At the warehouse the parcel is checked and the decision is logged on the return.
- In ASAP Reverse
- Inspection on record
Decision and report
The return closes and the numbers go into the report, not a spreadsheet.
- In ASAP Reverse
- Full visibility
Services behind it
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