1. Introduction
PhantomTech ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website phantomtechind.com or engage our services.
We are based in Cluj-Napoca, Romania, and comply with the General Data Protection Regulation (GDPR) and applicable Romanian data protection laws.
2. Data Controller
PhantomTech is the data controller responsible for your personal data. If you have questions about this policy or our data practices, contact us at:
Email: [email protected]
Phone: +40 755 856 765
Address: Cluj-Napoca, Romania
3. Information We Collect
3.1 Information You Provide
- Contact information (name, email address, phone number)
- Business information (company name, job title)
- Project requirements and messages submitted through our contact form
- Any other information you choose to provide
3.2 Automatically Collected Information
- IP address and approximate location
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Referring website
4. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver our services and manage projects
- Send project updates and relevant communications
- Improve our website and services
- Analyze website usage and performance
- Comply with legal obligations
5. Legal Basis for Processing (GDPR)
Under the GDPR, we process your personal data based on:
- Consent: When you submit a contact form or subscribe to communications
- Contract: When necessary to perform a contract with you
- Legitimate interests: For business operations, analytics, and improving our services
- Legal obligation: When required by law
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.
7. Data Sharing
We do not sell your personal data. We may share your information with:
- Service providers who assist in our operations (hosting, analytics)
- Professional advisors (lawyers, accountants) when necessary
- Authorities when required by law
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically for the duration of our business relationship plus any legally required retention period.
9. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Limit how we process your data
- Portability: Receive your data in a portable format
- Object: Object to processing based on legitimate interests
- Withdraw consent: Withdraw previously given consent at any time
To exercise these rights, contact us at [email protected].
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
11. International Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place to protect your data.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.
13. Contact & Complaints
If you have concerns about our data practices, please contact us first. You also have the right to lodge a complaint with the Romanian Data Protection Authority (ANSPDCP) or your local supervisory authority.